ESI spoliation remains a frequent issue – particularly in the gray area where new devices, applications, or services are transitioning from niche adoption to mainstream use. Hence the importance of these phases in an eDiscovery effort: almost every other type of failure can be fixed with adequate time and money, but once unique, relevant ESI is gone, it’s gone. In this webinar, Consilio Senior Vice President, DFES Mark Garnett and Consilio Director of Education Matthew Verga, review the fundamentals practitioners need to know about identification and preservation to fulfill their duties of technology competence and preservation, including: triggers for the duty, legal and technological scope, imagination and investigation, the role of legal holds, and common pitfalls.