Case Study: How One Packaged Food Industry Giant Leads with a Sophisticated Approach to eDiscovery


One of the nation’s oldest and most venerated packaged food industry giants is not just making noise with its delicious products – like Smucker’s jams, Folgers coffee, Jif peanut butter, and Uncrustables; it’s also making noise with its inspired, next-generation approach to eDiscovery. The J.M. Smucker Co. (“Smucker”) legal team has moved beyond its formerly complex processes by partnering with an industry leader, adopting a next-generation eDiscovery technology and evolving its workflows in order to control and gain predictability of costs, and become faster and more efficient end-to-end.