How We Deliver

We are problem solvers. Our knowledge and best practices have been forged from engagements on thousands of matters with hundreds of clients, all around the world. That knowledge also fuels our own technology innovation in order to provide clients with greater leverage to solve challenges at lower cost, with lower risk and in less time.

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Our Brand Values help differentiate us and deliver value to our clients.

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Right Solutions, Right Results.

Innovate to excel beyond the status quo.

One Global Practice.

Global reach, local expertise, as one team.

Serve as a Trusted Advisor.

Guiding clients through their toughest challenges.

Deliver Service Excellence.

Set bar high and surpass expectations.

Service Excellence is what drive us.

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Our People

Investing more in top quality people with a diversity of backgrounds, skills, and experiences.

Our People

From our dedicated Solutions Experts and Project Managers to our quality assurance, technology and security teams, every eDiscovery and Risk Management professional across our practice areas are focused on helping you.

Global Reach

Supporting global enterprise with global reach, regional expertise and infrastructure.

Global Reach

Through our expert advisors, technology infrastructure, matter expertise and proven workflows we offer our clients global reach and local expertise together.

Scale

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Scale

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Innovation

Engineering & supporting technical innovations that improve efficiency & quality.

Innovation

With over 100+ software and database engineers  on staff, we innovate to help our clients excel beyond the status quo from in-house platforms to enhancements of off-the-shelf solutions.

Infrastructure

Active, continual investments in client security & risk mitigation.

Infrastructure

Our team takes our obligation to protect your privacy very seriously. Our protocols and practices, developed through years of experience and research, follow—and often exceed— international best practices for security of data, documents and work product.

Exceeding Expectations

Global Approach & Support

  • Portfolio teams located globally

  • All PM teams have a shared, if not equal, responsibility for the success of projects requiring enhanced project coverage.

  • Rigorous handoff procedure from timezone to timezone.

  • PM Support desk is a 24-hour/7 team comprised of Global PMs

    • Not assigned to specific matters but work together to support PM team

Ongoing Client Communication and Reporting

  • Weekly or twice a week status calls with post call email summary

  • Daily email updates during active case stages:

    • Processing/exception handline
    • Data loading/review
    • Search results
    • Production volumes

Global Presence / Local Expertise

Trusted partners to help you navigate an increasingly complex world.

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