The Service Experience
Delivering exceptional service through our people, process and technology
What is it like to be a Consilio client? It starts with our commitment to deliver an exceptional service experience. This begins before you even select Consilio as your partner and continues after the conclusion of a project. We combine our world-class team with our own processes and technology inspired by a decade’s worth of lessons learned working with complex, global matters.
The Service Experience Timeline
Project Management extends beyond your work plan: success hinges upon transparency, quality control, coordination of key skills and communication. When you engage with Consilio, we become an extension of your team and deliver around-the-clock support in any time zone.
Our project management team has diverse law firm, corporate and vendor backgrounds, averaging ten years of industry experience in project management, litigation support, document review and forensic consulting.
“Their experts acted as an extension of our legal team: understanding our requirements, meeting our budget, and achieving a rapid solution. Their focus on delivering a customized service experience was critical to the outcome, and we would happily engage them again.”
“We appreciated the high level of project management from all members of the team. Each person was as uniquely qualified as the next. That is rare to find in a single organization.”
Every matter is different, and Consilio employs a number of technologies to ensure we’re using the tools that best fit your project. Whether we’re collecting, processing or reviewing your data, our experts can design a solution that drives a cost-effective, high-quality production. You can learn more about some of the technologies we use here.
The Service Experience Resources
A global economy brings with it global litigation—and global e-discovery. Regulatory investigations involving global data are also on the rise, with growing enforcement of the Foreign Corrupt Practices Act and other laws such as the